Overview

Refunds & Exchanges

Refunds are given in cash or store credit

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

TCG and Blind Box products are exempt from being returned.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at Quantum.games@shaw.ca for questions related to refunds and returns.